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CRUISE VALUE CENTER
Cruise Value Center, established in 1992 by Cofounders
Jeff and Paula Kivet has grown from a 3-person office to one of
the nation’s most influential sellers of travel. Over the last
decade hundreds of thousands of clients have entrusted their vacation
needs to Cruise Value Center. Cruise Value Center has been awarded
over 175 individual “Top Achiever” awards from every major cruise
line in the world. Cruise Value Center’s newly renovated headquarters
is located in East Brunswick New Jersey. Their 10,000 + square
foot office houses close to 100 employees, with affiliates across
the Nation.
In 2004 Cruise Value Center was named the "The Nation's #1
Family Owned Cruise-Only Agency", in addition to being presented
with one of Carnival cruise line’s most prestigious awards, “Automated
agency of the year.”
Owners Jeff and Paula Kivet have been on just about every Cruiseline
and ship in the world. Combined, Jeff and Paula have well over
25 years cruising experience. “I remember our first year, we did
3.8 million in business, and that was unheard of for an agency
of our size in our first year.,” says owner Paula Kivet. In 2004
Cruise Value Center will exceed 75 million in sales. |
"If you love what you do, you never work a day in your
life"
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Jeffrey
Kivet
Chairman and Chief Executive Officer
Master Cruise Counsler
Cruise Value Center’s great success and growth can be largely
attributed to the hard work of Jeffrey Kivet. Jeff, whom most
refer to as “Capt Jeff” remained in sales, until he decided to
create CVC. His concept was simple; give clients more added value
for their vacation, subsequently Cruise Value Center was established.
One of Jeff’s many business principles is give people what they
want, “more bang for their buck!”, and run a company on one simple
belief, “T.E.A.M., Together Everyone Achieves More”. Jeff is still
extremely active in the business, while continuing to rely on
his executive staff to bring new, fresh ideas and concepts to
the table, in order to further advance the Cruise Value Center
legacy. When not in the office Jeff, an avid fisherman, and can
be found off the coast of Belize fishing with friends in Ambergris
Cay. |
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Paula Kivet
President
Paula Kivet has shown great dedication
over the past decade establishing a well respected, family
owned business, which has grown into a conglomerate. In
the early years of Cruise Value Center Paula was the chief
cook and bottle washer.((what does this mean!?!)) From
being the sole accountant, to assisting Jeff upon completion
of sales, to answering the phone, handling insurance issues,
and customer service, Paula assisted in every aspect inorder
to aid the smooth running of the business. Even though
semi-retired, she still remains very active in the business.
When not in the office Paula enjoys her magg-jion club,
shopping, and spending time with her pride-and-joy granddaughter,
Taylor. |
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Management Team |
"T.E.A.M - Together Everyone Achieves More"
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Executive Team |
ROSS
SPALDING
SENIOR VICE PRESIDENT
INTERNET MARKETING
Ross Spalding heads the Internet department at Cruise
Value Center. With an impressive technical background
from his career with AT&T, and a Bachelor of
Science in computer information systems, Ross, a
Florida native, accepted the position in early 2003.
Since that time, the Internet department has grown
from a one-person operation generating a meager
5% of Cruise Value Center’s
business, to an astounding 55% of all CVC sales. The
Internet department has experienced a phenomenal
growth over the past year with a two thousand percent
increase. Directing a staff of almost two dozen,
Ross continues to steer Cruise Value Center to the
next level with a technology-based approach. When
not in the office, Ross can be found at his home
in New Jersey with his wife Tracy and their daughter
Taylor and son Matthew. A knowledgeable sports fan,
and avid golfer are just some of Ross’s
outside interests.
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Inside Sales
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MARILYNN BOEKER
INSIDE SALES MANAGER
TAMI REMS
INSIDE SALES MANAGER
Our afternoon shift for our inside sales team
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Customer Service
(Customer Solutions/Care) |
KATHY HORNAK
CUSTOMER SOLUTION SUPERVISOR
Our Customer Service Team which is divided by two departments,
Customer Solutions and Customer Care, both lead by Kathy
Hornak:
Back row: Kathy, Ghada, Deana, Alyssa, Sheana, Jana.
Front Row: Maggy, Shannon, Susan.
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Internet Department
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Our internet team with
it's fearless leader Ross Spalding:
Back: Cliff, Steve, Ryan, Neil, Glenn
Middle: Brianna, Ashley, Chris, Rick, Scott, Jenn
Front: Bolaji, Daniella, Tara, Ross, Tatiana, Christine,
Marie |
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Support Department |
Back Row: Kelly, Shadiyah,Nikki, Lee,
Adrienne, Margarita, Samantha, Tiffany, Elena, Jaylynn
Front Row: Mercedes, Alicia, Chabela, Katie |
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Outside Sales
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Outside Sales
Manager: Karen Curry
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Document Department |
KELLY MCINTYRE
OPERATIONS MANAGER
Back Row: Kelly, Gidget, Lori
Front Row: Donna, Michelle |
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Group Department |
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Group Department:
Back Row: Vivian, Anne
Front Row: Kristin, Veronica
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Accounting / HR Departments
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LISA UST
ACCOUNTING ASSITANT
JEANNETTE ITALIANO
HUMAN RESOURCE MANAGER/EXECUTIVE ASSISTANT
DAWN ROSSI
ACCOUNTING MANAGER
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Cruise Value Center Interns |
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In 1999 Spencer Kivet established an intern
program for Cruise Value Center designed to nurture young high
school students. One of this program's primary objectives was
teach and train these bright young stars of tomorrow in a fast
paced corporate environment. Well, today the intern program
has over a dozen young adults in it and has taught not only
them, but also every employee at Cruise Value Center how lucky
we are to have them. These young innovators of tomorrow work
directly with the senior executive staff and participate in
everything from the daily day-to-day operation of CVC's corporate
powerhouse, to outside sales, Internet, and web design.
Above: A Cruise Value Center sponsered intern
incentive trip to Six Flags Great Adventure for the day.
David, Agata, Robert, Ross, Steve, Ashley, Chris, Glen, Brittney,
Jess, Scott, Brianna, Ryan, and Will
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 Captain Jeff, Owner, and our friends from Carnival
Cruise Line. Karen Viera, Regional Vice President for Carnival,
and Pam Scott, Business Development Manager for North Jersey,
hosting a surprise Luncheon with Ice Cream Truck for the hard
working afternoon shift. Note the sign says Carnival Loves Cruise
Value Center. Cruise Value Center is one of the top agencies for
Carnival in the world! |
 Captain Jeff with Mike Applebaum, Vice President,
Sales of Royal Caribbean Cruise Lines at the Shipyard in St. Nazaire,
France |
 Richard
Fain, Chairman and CEO of Royal Caribbean and Celebrity Cruise Line
with Jeff and Paula Kivet |
 This is Captain Jeff and Paula with Mickey Arison,
Chairman of Carnival Cruise Lines |
 Colin
Veitch, President of Norwegian Cruise Line, accompanied by Andy
Stewart, Senior Vice President of Norwegian Cruise Line, with
Captain Jeff of Cruise Value Center. |
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